Source: Air-Conditioning, Heating, and Refrigeration Institute (AHRI). Industry figures are estimates that are derived from the best available figures supplied by a sample of AHRI member companies.
This troubleshooting situation is a look ahead to the upcoming cooling season. Our customer has called to say that their heat pump “isn’t cooling at all,” and while the outdoor temperature is only in the mid 80’s, it’s quite uncomfortable in the house. You find that the underlying reason is that the compressor and outdoor fan motor aren’t operating.