"These programs were a natural next step after we implemented our highly successful lean process review of the lab's operations last summer" said Mark Stevens, AMCA International's director of laboratory services. "This process will speed communication between customers or members and our laboratory staff, making real-time project awareness a reality. In addition, this process will be a huge plus for our international membership with 24/7 coverage."
Barbara Morrison, AMCA International's executive director, commented, "This is one of the first steps in Web enabling all of AMCA's crucial business processes. We are fulfilling part of the strategic plan that was adopted in 2001 by the board of directors to modernize and streamline operations. During the last year, AMCA has implemented a new MyAMCA Web-based statistical program, a new lab administration program, and work has begun on converting the Certified Rating Program (CRP) into the same format."
AMCA International is a not-for-profit international association of manufacturers of related air system equipment - including fans, louvers, dampers, air curtains, airflow measurement stations, acoustic attenuators, and other air system components - for the industrial, commercial, and residential markets. AMCA represents approximately 70 percent of the industry with 300 members in over 25 countries.
For more information, visit www.amca.org.
Publication date: 05/10/2004