Service technicians can use handheld devices in the field to view scheduled service calls and customer history, complete work orders, create and print invoices and estimates, and collect payment information with signature capture capabilities. Dispatchers can create, view, and edit appointments and synchronize between handhelds and QuickBooks Pro.
According to JackCreations, “Service Call will streamline your field operations, reduce data entry, and increase productivity for your organization's dispatching and accounting personnel.”
Publication date: 02/24/2003