Capturing the Essence of 2016 Service World Expo

The event targeted residential HVAC, plumbing, and electrical conractors

**SERVICE WORLD HONOREES:** Angie Snow (left), vice president, Western Heating & Air Conditioning in Orem, Utah, and Joe Cunningham (right), CEO of Successtrack Network, received the Woman of the Year and Consultant of the Year Awards.

**MANAGING MILLENNIALS:** Todd Liles, founder of Service Excellence Training, took a critical look at hiring and firing millennials in his “Killing the Professional: How to Create a Sustainable Team Member” presentation.

**GIVING THEM THE BUSINESS:** Drew Cameron, president, HVAC Sellutions, told contractors they have to stop being contractors and start being businessmen.

**A MUST-ATTEND EVENT:** More than 700 people attended the inaugural Service World Expo event, held Oct. 26-28 at the Tropicana Hotel in Las Vegas.

**IN THE ZONE:** Rick Wilson, director of sales and marketing, Arzel Zoning, discusses the company’s Haven wireless damper with Mike Nicolai, president of Triton Air Inc. in San Clemente, California.

**STEADY HANDS:** Karen Hymas of Southwest Air Conditioning, St. George, Utah, puts her skills to the test courtesy of Online-Access’s Buzz Wire contest.

**FULL SPEED AHEAD:** Irish racing legend Derek Daly, whose racing career spanned 17 years and subsequent broadcasting career extended another decade, delivered the show’s opening keynote speech.

**A PRICING MENU:** Leo Morales (right), trainer, The New Flat Rate Inc., lists the benefits of a flat rate approach to Brett Bulber (left), technician, Air-Tex Heating and Air Conditioning in Lubbock, Texas.

**LEGAL GRAFITTI:** Sam Greene of Fotoboyz Events decorates a service van in one of the event’s interactive exhibits.

More than 700 industry professionals attended the inaugural Service World Expo event — a new, innovative industry convention designed to transcend the traditional trade show experience — Oct. 26-28 at the Tropicana Hotel in Las Vegas.

The multifaceted seminar, presented by Service Nation Inc. and BNP Media — parent company of The NEWS, provided superior business services to residential HVAC, plumbing, and electrical contractors. More than the same old show in the same old city with the same old attendees, SWE pioneered its own path via face-to-face networking, intimate training sessions, exclusive evening receptions, interactive trade show exhibits, and much more.

More than a dozen presenters led educational sessions across four “lanes,” covering leadership, sales, business development, and marketing topics. Additionally, more than 80 vendors packed a 31,000-square-foot trade show floor, offering hands-on demonstrations and activities. And, for a night cap, evening receptions were available to help those relax after a hard day’s work.

“This was an amazing event,” said Mike Murphy, publisher of The NEWS. “I think the mix of an innovative trade show format and the relevant discussion topics in the education sessions made a big difference. Contractors are already planning to make the trip to the Mandalay Bay, in Las Vegas for the 2017 event.”

Here are a few photographs from the event, courtesy of Service Roundtable and The NEWS.

Publication date: 11/21/2016

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