ATLANTA — America’s army of field service technicians will be able to utilize the Internet of Things (IoT) on a large scale to automate a range of functions thanks to job management technology group simPRO. simPRO IoT takes hardware, software, and data from businesses in the trade and field service industries and integrates them into one platform, allowing previously separate programs and machines to talk to each other and provide automated solutions ordinarily requiring extensive manual effort and significant cost. simPRO’s IoT solution also includes machine learning, proactive action triggering and automation of field service activities, which significantly reduces the complexity of administrative tasks like selection, installation, integration, and management, and can trigger field service activities for businesses in near real time. 

Cloud-based software is transforming field service management and more change is inevitable as the IoT continues to grow rapidly. The presentation will outline the changing role of a field service technician and some of the key benefits technology can bring to the industry.

Presented by simPRO Software, Wednesday, Jan. 16, 12:55-1:15 p.m., Theater B - Room C102.

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