PITTSBURGH, Penn. — Hibersense Inc. has announced the addition of three new team members dedicated to accommodate increased sales and growing interest in the company and its smart comfort solutions. The company has added a product manager, a director of customer success, and a channel manager.
Dave Burnham, Product Manager
Hired in January 2020, Burnham will support hardware development and oversee the shift of final assembly to a contracted partner. He will also support sales and customer success initiatives. Experienced in managing product development from concepts to prototype and production, he also has extensive experience as a technical training manager for a Fortune 100 consumer electronics retailer in countries such as China, Canada, and Mexico.
Mary Beth Sklar, Director of Customer Success
Brought onboard in February 2020, Mary Beth Sklar will lead the charge to establish the highest level of support services to contractor partners as well as commercial and residential end-users on behalf of Hibersense. In this role, Sklar will develop and improve customer communication channels, documentation, and other critical assets while sharing strategic insights that improve product value. With two decades experience in customer-facing software roles, most recently leading customer success for an educational technology startup, Sklar will deliver top level services and assets to support the Hibersense brand.
Jeff Skipper, Channel Manager
Hired in March 2020, Skipper is tasked with outreach to contractors and other aspects of sales within Hibersense. He brings experience in commercial technology integration markets including business development, strategy, and marketing roles that have spanned a 20-plus year career. He also has experience building long-term client relationships with a range of organizations, from Fortune 500 companies to small and medium-sized enterprises.
“It is always exciting and rewarding to grow a brand like Hibersense and bring talented people into the fold,” said Bob Fields, Hibersense chief operating officer. “We anticipate continued growth and brand visibility in 2020 and beyond as these individuals enhance our products and services while enabling us to deliver smart balanced comfort to more homes and businesses.”
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