Contractor
organization the Unified Group will hold a customer service forum this month in
Chicago.
Topics scheduled
for the Feb. 23-25 meeting at the Westin O’Hare include phone etiquette, client
expectations and conversation skills.
“This class will benefit
anyone in your organization who interacts with customers, both internal and
external,” said Julie Bishop, the Unified Group’s executive director.
Details are availablehere.