Barbara Glanz, an author of several bestselling
books,will talk to members Sept. 21.
Franchise holding company the Dwyer Group is bringing a motivational speaker
to its Waco, Texas, company meeting Sept. 21.
Barbara Glanz, an author of several bestselling books, is expected to talk
about how to improve customer service.
“Barbara is a phenomenal
speaker and will serve as the perfect motivational boost for the Dwyer Group
team members just before our annual reunion in October,” said Dina Dwyer-Owens, chairwoman
and CEO of Dwyer Group. “It’s my personal gift to our team as we celebrate our
30th anniversary. This is to thank our committed staff for the hard work they
do, and encourage them to continually strive for excellence.”
Dwyer Group’s brands include
HVAC franchise Aire Serv, as well as Mr. Electric, Mr. Appliance and Glass
Doctor.