Franchise holding company the Dwyer Group recognized its
top franchise employees for outstanding service.
Beth Miller of Mr. Rooter in
Sonoma County, Calif., and Joey Link of Aire Serv in Louisville, Ky., were
given the company’s Pearl Award for customer service and service technician,
respectively.
Miller was given the award
for her seven years of dedication to the Rooter brand and its customers, Dywer officials
said.
Link is an inspiration, the
company said. Although he has lost both legs to illness, he still works hard
and exceeds customers’ expectations.
“I was excited to be able to
celebrate these exceptional professionals who have consistently proven
themselves and put customers first every day,” said Dina Dwyer-Owens,
chairwoman and CEO of the Dwyer Group. “They are the very face of the business
to the customers they serve, and are the front line for our brands making a
difference in customers’ lives.”
The employees received accommodations
at the annual reunion and a seven-day cruise as part of their awards.
