With an impressive legacy of nearly two decades dedicated to the elevation of the HVAC contracting industry, Dooley has been instrumental in bridging the gap between traditional methods and technological advancement. He has tenaciously endeavored to streamline operations, optimize business results, and foster improved quality of life for contractors nationwide. His experience encompasses leading software migrations, implementations, and training across thousands of trades businesses and equipping countless business owners, administrative personnel, and technicians with the knowledge and resources they need to excel.
The director of contractor advisory services with ServiceTitan always has the contractor in mind.
“My career HVAC goal has always been to help as many contractors be as efficient as possible in their operations while continuing to delight their customers,” Dooley said. “For nearly 20 years, I have worked alongside these hardworking residential and commercial service contractors and it has always fascinated me how down-to-earth, friendly, and open they all are.”
In an ever-evolving industry, Dooley maintains his position at the forefront of best practices and pioneering innovation, both within the trades and technology sectors. His unwavering commitment enables him to provide highly influential and insightful guidance for his peers in contracting.
“I love getting involved in their day-to-day operations and finding ways to improve their back office and selling processes, whether that's through software implementations, workflow improvements, or soft skill training,” Dooley said. “All of the contractors I have met have a real appetite to improve and a thirst for knowledge and training, and that it's always a delight to interact with them.”