SAN DIEGO — Field-service management platform Workiz has launched the “Workiz Unplugged” podcast in order to bring the voices of field-service professionals to the forefront. This monthly podcast offers insights into how technology, leadership, and innovation are shaping the future of the field-service industry, a press release from Workiz said.

“Field-service professionals are the backbone of our economy, yet they often operate behind the scenes,” said Didi Azaria, CEO of Workiz. “With ‘Workiz Unplugged,’ we’re providing a space where HVAC professionals, plumbers, electricians, and locksmiths can share their experiences and learn how to grow their business by automating their entire operation utilizing AI (artificial intelligence).” 

As demand grows for automation and business optimization, field service business owners are looking for guidance on how to adapt to these changes. “Workiz Unplugged” was created to connect them with experts in AI, business management, and leadership who address today’s most urgent challenges, from labor shortages to the effects of emerging technologies, the press release said.

The episodes take a deep dive into various topics. A recent episode, for example, discussed how tradespeople are capitalizing on the surge of private-equity interest in the skilled trades. In the episode featuring Patrick Lange, founder of the Business Modification Group, the conversation centers around this trend, and Lange shares strategies for preparing a service business to attract investment.

The podcast also delves into how field-service professionals can enhance customer experiences, optimize operations using AI and automation, while also providing valuable insights and actionable tips for building strong teams and fostering a culture of respect and accountability, the press release said.

“Our goal is to ensure that field service professionals have access to the resources they need to thrive. This podcast is more than just a series of interviews — it’s a community dedicated to innovation and growth in our industry,” Azaria said.

“Workiz Unplugged” is now available on the podcast platforms Spotify, Apple Podcasts, and YouTube.