MOGADORE, Ohio — Sue Bertsch has been promoted to vice president and general manager at TruTech Tools Ltd., a provider of HVACR and building performance products.

“Sue’s diverse background and deep commitment to the Entrepreneurial Operating System (EOS) are critical to our ongoing success as a family-owned business,” said Bill Spohn, president, CEO, and owner of TruTech Tools, in a press release. “Her leadership, combined with her hands-on approach, inspires our team, and her dedication has been instrumental in driving our vision forward.”

With more than 20 years of leadership experience across industries, Bertsch brings a wealth of operational and management expertise to TruTech, the press release said. At DRB Systems, she successfully led multi-million-dollar inventory operations and optimized cross-functional teams. In previous roles at companies like Securitas and Diebold, she built a solid foundation in program management, strategic leadership, and customer service — skills that make her a valuable addition to the NAVAC leadership team, the press release said.

As a former small business owner, Bertsch also understands the challenges and opportunities TruTech Tools faces and brings a perspective that aligns with the company’s entrepreneurial spirit, the press release said.

“Sue’s relentless energy and fresh perspective the past two years as senior operations manager have been key as we evolve to meet the growing needs of our market and customers,” Spohn said. “Her alignment with our core values ensures we continue to achieve our goals.”