EAST PETERSBURG, Pa. - The National Association of Oil Heating Service Managers (NAOHSM) will offer a two-day training class for service managers. Participants will work on gross profit planning, service agreements, business plans, customer relations, job descriptions, and tasks of the service manager. The class is a prerequisite to the Professional Service Manager's Academy, which will be launched later this year in conjunction with Pennsylvania State University.

Class sections are offered Aug. 11-12 in Philadelphia and Aug. 18-19 in Manchester, N.H.

For more information, contact NAOHSM at 888-552-0900 or www.naohsm.org.

Publication date: 08/02/2004