The following remarks were made regarding the article “HVAC Predictions for 2019,” written by Kyle Gargaro, editorial director for The NEWS, published Jan. 14.
If I am correct, it lives in print, and I can easily pull the information up on www.achrnews.com to show anyone who will listen how smart I am. And if I am wrong … nobody will remember the silly predictions I made four months from now when this magazine is in a landfill somewhere.
As an HVAC contractor and business owner, are you changing the way you handle your employees? It might be time to revisit some decisions and policies you implemented years ago.
With technology developmenting so quickly and customer expectations steadily rising, the way service technicians do their jobs is rapidly changing. Companies that are able to implement new technologies and adapt job expectations for field service techs will reap the benefits of a profitable service department in an increasingly service-focused economy.