This panelized jacket design for Westinghouse’s F-Series air conditioners and heat pumps features removable panels instead of a one-piece jacket for easier service.

This month’s troubleshooting situation involves an air-to-air package unit heat pump that is approximately nine years old, and the customer’s complaint is that rather than providing cooling, it’s just blowing warm air.

Technavio analysts forecast the global air source heat pump market to grow at a compound annual growth rate (CAGR) of almost 11 percent during the forecast period, according to their latest report. The research study covers the present scenario and growth prospects of the global air source heat pump market for 2017-2021.

This heat pump has integrated Samsung’s Wind-Free™ cooling technology into its design. The AR9500M maintains the desired room temperature, using Wind-Free Cooling to gently disperse cold air through 21,000 micro air holes.

Your role in this month’s troubleshooting situation is providing a second opinion on a failed compressor diagnosis. The customer’s complaint is that the unit isn’t cooling properly — the equipment is a heat pump package unit that is just past the warranty period for the compressor.