ClickSoftware Technologies Ltd. announced that it has launched ClickWorkforce, a mobile workforce management application suite, on AppExchange, enabling service businesses to connect with customers, partners, and employees in the cloud.
Consider the number of tablets that are now available from Apple, Barnes & Noble, Amazon, Samsung, Microsoft, and Google. Add in the vast array of smartphones, netbooks, and laptops that are continually being introduced, and it’s no wonder that contractors may have a hard time deciding which mobile device(s) to choose for their field personnel.
Yahoo! CEO, Marissa Mayer, has decided to provide every Yahoo! employee in the United States with a smartphone. Which major brand didn’t make the approved device list?
The rapid increase in the use of iPhones, iPads, and countless mobile devices has had a major affect on HVAC products and technologies that enable homeowners to control temperature, humidity, and energy consumption in their homes from anywhere at any time of day.
Fleet management can be challenging for HVAC contractors, which often have a number of service vans and trucks with no dedicated staff to oversee them. Fortunately, new Internet-based software programs and tools make it much easier for contractors to access and update records and perform other fleet management tasks.
Technology can be a double-edged sword. On the one hand, trying to keep up with changing technology can be a never-ending battle that consumes your time and budget. On the other hand, not bothering to keep up with technology can hurt a business. So what do HVAC contractors see as tech trends in the next year?
Most contractors have already given their technicians some type of basic mobile device — often a cell phone or two-way radio — while others have invested in total mobile solutions that include tablet PCs and portable printers. With the cost of mobile technology decreasing, now may be the perfect time to see if it makes sense to go mobile.
Today’s mobile office — the tools and software needed to conduct business in the field — has evolved into a myriad of wireless hand-held devices and programs.
