Our brand of wholesale distribution has to be one of the most people-intensive business models in existence. Sure, we have warehouses, inventory, customer credit, computers and company fleets of cars, trucks and lord knows what else, but people are the driving force of our model.
This is the time of year when we all think about thanking the people around us. As we enter the new year, we begin to make plans for how we will be better in the upcoming months. While we are in this mood, we need to seriously consider thanking the other people that make our businesses possible: the customer.
Currently, 9.4 million women-owned businesses are operating in the U.S. in 2015 — employing more than 7.9 million people and generating nearly $1.5 trillion in revenue.
HVAC contractors, especially those in the residential installation and service market, really have to pay special attention to how their technicians interact with customers. One bad experience could terminate a potential long-term customer-contractor relationship.
Just like being thankful should be more important than Black Friday, planning for the New Year should be much more important to you than partying on New Year’s Eve. Happy holidays, everyone!
A total of 4,679 workers were killed on the job in 2014 — that’s an average of 13 deaths every day — according to the U.S. Department of Labor Occupational Safety & Health Administration (OSHA).
Life is full of surprises and not all are happy. Injuries, car accidents, theft, and even natural disasters happen and can destroy office space and property. That’s why insurance is an absolute necessity for HVAC contractors.
Many manufacturers have developed their own programs in order to train and educate contractors and technicians on their products. And, within those programs, many manufacturers place a high priority on safety education.
In order to avoid problems, companies need to follow a few best practices to execute employment agreements that will help both employers and employees achieve their goals, and that will stand up to court challenges.
It’s that time of the year again when Distribution Center magazine brings you the broadest landscape possible about the nation’s budget: where we are and where we’re going.