Cleaning an ice machine regularly ensures the ice machine will function as efficiently as possible while producing clean and high quality ice. Ice machine manufacturers typically recommend cleaning and sanitizing ice machines at least every 6 months.

Ice machines may encounter issues which require troubleshooting to diagnose the exact problem in order to find a solution. Some ice machines may even beep or light up to indicate an issue. Two of the most common issues which may require ice machine troubleshooting include poor ice quality and imperfect ice cube shapes.

The most important approach to an ice machine repair to keep in mind is to remember that it is part of the HVAC family. What this means is that most ice machines stop working due to being dirty, either the air or water aspect part of the machine.

In this troubleshooting situation you’ve been called to a restaurant to check an ice machine that, according to the customer, “isn’t working like it should.” You find that you’re dealing with a 240-volt, single-phase machine that has a remote condenser, and it also employs a small air compressor to provide air to assist in freeing the cubes.

Are your clients asking you whether you can hook up ice machines? If you’re subbing that work out, you’re handing away money for easy work. Ice machine installation and maintenance can be charged at a premium for work that nearly does itself.

A while ago I took my wife to a bed and breakfast on a lake. It was an older place, but how they (mis-)treated one of the ice machines — which itself appeared to be pretty old — was something else.

Refrigeration Technologies introduces two new organic acid based ice machine cleaners that remove more scale faster, saving the technician an average of 20 minutes per machine. 

The purpose of an ice machine may be to create ice, but when it comes to the food service industry, ice has to be pure, clean, produced by energy-efficient units of all sizes, and needs to come in all shapes.