ACCA has named Welsch Heating & Cooling Co., St. Louis, as its 2016 Residential Contractor of the Year. The company will be presented with the award on March 10 at the opening MainStage of the ACCA 2016 conference in Charlotte, North Carolina.
While some folks are harder to please than others, HVAC contractors say there are proven practices that can help prevent a tense situation from escalating. And, with the right tactics, you can even turn an angry customer into a happy, satisfied one.
Kenmark Air Cooling & Heating celebrates its 20th anniversary; Aire Serv LLC names Franchisee of the Year; more HVAC residential contractor news briefs.