The Commitment to Customers award recognizes organizations that implement internal practices to build better customer relationships and trust and that go above and beyond to maintain transparency with customers.

Burns & McBride Home Comfort provides heating and cooling services to residential customers across Delaware, Pennsylvania, and Maryland.

The ICE Group provides service for many types of applied systems, including chillers, air systems, cooling towers, boilers, and water systems.

“The Paradise and Tim Ferguson teams have built amazing companies through a dedication to their employees and exceptional customer service,” said John Cerasuolo, the CEO of Leap Partners.

The Uponor Experience Center is part of the company's North American headquarters campus and is surrounded by corporate offices, a research and design facility, and manufacturing space.

In their new roles, enterprise account executive Austin Piazza and account executive Lindsey Fisher are responsible for developing and enhancing relationships and educating the industry about XOi’s capacity to help contractors solve the skilled-trades gap and grow their businesses.

Under the agreement, Presidential Heating & Air Conditioning will continue to operate under its current name and branding. Southern Home Services said it’s committed to retaining all current Presidential employees.

The upgrades are the most recent step in The New Flat Rate’s evolution as it seeks ways to help home services contractors improve the sales process and customer service, the company said.