What leadership example do you set when working with your top performers?
You know what I mean. Do you have a different level of tolerance for certain employees, just because they produce enormous amounts of revenue?
Nexstar Network announced the expansion of its coaching team with the additions of Lucas McAlpin as a customer experience coach and Melvin Music as a business coach.
Employee engagement in the U.S. workforce declined between 2016 and 2017, while engagement at Nexstar Network member companies grew, according to a survey conducted by Aon Hewitt, using Modern Survey, for Nexstar.
The amount of hours technicians are trained, the types of training required, and the trainings technicians attend are all fluid elements HVAC contractors must navigate on a case-by-case basis.
ServiceTitan, a leading provider of business management software for HVAC, plumbing, and electrical residential contractors, has announced its new Nexstar Edition of ServiceTitan. Nexstar Network has teamed with ServiceTitan to bring its training and best practices into the ServiceTitan software.
The meeting drew nearly 600 Nexstar members, who are independent plumbing, heating, cooling, and electrical contractors from around the U.S., Canada, and other parts of the world.
The next time you see an employee doing something poorly, take a look in the mirror and ask yourself: Am I doing everything I can to ensure this person’s success?
HomeAdvisor awards this distinction to the top 8 percent of companies in the HomeAdvisor network. These companies maintained an average review of 4.0 or better from at least three homeowners in the last six months and also had zero homeowner complaints in that time frame.
The AC Pro Scholarship is an opportunity to give someone who shares the core values of AC Pro the chance to gain the skills needed to begin a rewarding career outside the uniform — not just for the scholarship recipient, but for his or her family, as well.
How does one deliver consistency and personality? The answer lies in mastery. Only when we become an expert of a sales and service system do we find true freedom to be ourselves.