Not all contractors focus on hiring a marketing manager, but the consequences of that could result in lost revenue, potential brand damage, and a list of other unfortunate events.
The reality is that it’s hard to manage the behaviors of your team day in and day out. After all, this responsibility spans the entirety of your business and includes every employee.
Like most service industries, our biggest asset is our employees, and we can’t get the job done without them. Because of this, it’s crucial to invest in and develop your employees within the business to increase buy-in, engagement, and retention.
I’ve preached throughout the years that having objective standards, clear communicated goals, and known and practiced policies and procedures for everyone at the company is the best path for being fair. As people, we all want to feel we’ve been treated fairly, regardless if we’re getting a carrot or the stick as a reward or as a consequence.
Do you feel like you’re running a daycare more than a home service company at times? Well, before you start blaming your team for any headaches, it might be time to take a moment to evaluate the “why.” The answer may be staring you right in the face every morning.
It’s awards season here at The NEWS. We recently opened up our Best Contractor to Work For contest, which encourages employees to honor their companies based on their outstanding qualities. I encourage our readers to check it out.
The reason innovations fail is not because of technology. It’s never about the technology. Innovations fail because of people. The people who might employ a new technology may not be sold on it. Or they might be afraid of it. Or they might feel threatened by it. However, the biggest threat to a new innovation your company is trying to develop will be your own people.
You may have read my colleague Gresham Ard’s blog post, “Training: Where to Start?” If you haven’t, start there, like the title says! Once you’re familiar with the foundations of great training, here are three more things to do that will help boost the effectiveness of your training sessions.