My stress arrives with figuring out what topics matter to my readers. I’ve repeatedly said we’re a business publication for owners and operators in the wholesale HVACR industry. I honestly pretend sometimes that I am the owner of a distributorship or maybe a hard-working middle management type. I ask myself: What do I have in common with everyone else and what can I do to make it better?
It can take up to 20 years to build a quality brand name, but just a handful of bad experiences can destroy it. The great entrepreneurs of our time believed this to be true. Steve Jobs, Mark Zuckerburg and Keith Merrill all bought into the concept that having a superior innovative product was not enough.
Enercare Inc., parent company of Service Experts Heating & Air Conditioning, announced the retirement of Scott Boxer and the appointment of Scott Boose as president and CEO. Boose has assumed responsibility for the strategic and operational leadership for Service Experts, including growth plans and the continued delivery of great customer experience.
Newport News, Va. — Ferguson’s parent company Wolseley plc, an international distributor of plumbing and heating products to professional contractors, announced its financial results for the first half of the 2017 fiscal year alongside a name change and the upcoming retirement of CEO Frank Roach.
Fort Washington, Penn. — Thermostat Recycling Corp. (TRC) has announced its sixth annual Big Man On Planet (BMOP) competition began May 1, in partnership with Heating, Air-conditioning and Refrigeration Distributors International (HARDI). BMOP will run through Oct. 31 and all HARDI wholesaler members are eligible to participate.
Summer is here for much of the country, and the northern reaches will be there soon. Our industry’s peak demand period brings a host of opportunities as well as challenges. How well we actively manage these often determines our performance in all of those Key Performance Indicators for the year. HARDI members are able to see how they are doing by routinely comparing their performance to the industry as a whole with HARDI’s Benchmarking Pillar.
ALPHARETTA, Ga. — LG Electronics USA Air Conditioning Technologies has added two more industry veterans, further enhancing its commercial applied sales and customer experience organizations. These changes address the evolving needs of the U.S. market and support the growth of LG’s variable refrigerant flow (VRF) technology.