In their interactions with each other, with your customers, and with you, as well as in their training and expectations, consistency will ensure that problems for your team will often be prevented in the first place.
HVAC business owners should take advantage of what online marketing (website design, Google Business Profiles, social media) can do for their company, but they have to do it the right way.
When faced with a leaky coil on a reach-in cooler, a decision needs to be made whether to repair or replace it. The final decision may come down to where the leak is located.