When faced with a leaky coil on a reach-in cooler, a decision needs to be made whether to repair or replace it. The final decision may come down to where the leak is located.
An HVACR contractor who encourages their techs to ask for reviews, makes the review process easy, and incentivizes for positive reviews brought in, is an HVACR contractor bound to climb the Google ranks, bring more customers in, and retain employees.
Legacy Service Partners, a group of residential HVAC, plumbing, and electrical services businesses in 15 states, has partnered with John Henry’s Plumbing, Heating & Air in Lincoln, Nebraska, expanding the company’s reach in the Midwest.
The AI features in communications software, such as voice-to-text and message-flagging, have made for faster, easier customer-contractor communications that are also more personalized and have less room for misunderstanding.