The Quality Service Contractors (QSC) has debuted new online training courses designed to help members and their employees improve customer service skills without leaving the office. The program provides access to the Telephone Doctor® Complete Video Training Library.

EHG, a manufacturer of spiral duct systems, has launched a new Website geared to the needs of HVAC contractors, architects, and building specifiers. The Website is designed to help customers understand circular products better while showcasing the company’s line.

Indoor Sciences Inc. of Chicago recently added another site to its “IAQ Website of the Month” listing. The group selected the Website produced by Environmental Health Perspectives, the peer-reviewed journal of the U.S. National Institute of Environmental Health Sciences.

We recently returned from New York City where we attended and participated in both the B2G Summit and AHR Expo 2008. Although both were very different events there was a common cry for a significant change that would provide a path to sustainability.

NIBCO Inc. has unveiled a new look for its NIBCO.com home page, offering visitors better access to new product information, career opportunities, and a “What’s New” area that will highlight pertinent corporate and product information, says the company.

Engenuity Systems announced its restructured Website at the 2008 AHR Expo. The Website was redesigned to be used as an industry resource, leveraging Engenuity’s data collection and industry work experience.

From ordering extra home heating oil for the rest of the winter to scheduling a tune-up for a furnace or boiler, homeowners living in northeastern Massachusetts and southern New Hampshire can now do it all online, from any place, at any time.

The Website address for the Air-Conditioning, Heating, and Refrigeration Institute’s (AHRI’s) Directory of Certified Product Performance has changed to www.ahridirectory.org. The directory’s new address and name reflects the organization’s new name.

FurnaceCompare.com, an independent consumer Website for heating and cooling information, is now inviting heating contractors to display their company’s services and contact information for free on more than 3,500 city-specific pages. The site is said to be a top result in Google and other search engines.

Clean Air Group’s product line of indoor air purification products has a new name: AtmosAir Solutions. According to the company, the AtmosAir name was chosen to “capture in a unique and recognizable manner the company’s mission, to be the superior provider of choice of air purification solutions.”