The HVAC business is relatively simple. Your company’s objective is to find customers, solve their problems, and serve them in a capacity in which they will use you again in the future. Herein lies the question and the challenge: How well are you doing at retaining your customers?
There are 168 hours in a week. How do you use them? There are 1,440 minutes in a day. How do you use them? Most people waste endless minutes and hours without ever realizing they are doing that. Are you keeping track of your time and using it with purpose?