Custom Integrated Training Solutions is a publishing service for the HVACR industry that allows wholesalers, educators, trainers, manufacturers, etc., to create custom training manuals to better serve their needs. It enables a company or school to brand the publication with their logo and add other supplementary documents.
Most HVAC contractors get into the heating and cooling business because they are highly interested in the process, mechanically gifted, or feel it is a great way to make a buck. But, as many find out after opening their doors, it takes a lot more than technical skills and desire to run a successful business.
By now, as a contractor, you should already have a website to promote your business. If not, stop what you are doing and immediately create one. The purpose of this article is not to convince you to get a website, since that is a requirement, but to understand the purpose of your website.
Have you ever met someone who’s highly motivated, full of energy, and ready to take on the world, yet they never seem to get anything done? They’re passionate and have the greatest intentions, but for some reason they just can’t accomplish their goals. In the fighter pilot world, they are what we call “all thrust and no vector.”
The cloud-based business invoice network Invoice Central is focused on streamlining invoice delivery and payment for both vendors and small businesses. It provides vendors with a hub-based approach to deliver invoices and accept payments electronically.
“Why didn’t you page the nearby area to let people know you were leaving early?” The Delta attendant said, “We only page in the immediate area.” “So,” I asked, through mildly clenched teeth, “You only page to locate people who are already here?” Anybody see the problem?
I used to think that attitude had a lot to do with how one responds to the missiles of business and life. But the more time I spend in business, the more I’m convinced that the success or failure of a mission is determined by how we prepare for adversity.
Do you arrive at the office each morning prepared to accomplish a list of goals you have set for yourself? Or are you the type who arrives full of energy for the day ahead and gets caught up immediately in a minor problem that sidetracks you until the day is half gone and you have not really accomplished much of anything?
A DVD titled “Contractor Soft Skills” illustrates how contractors can have their technicians improve their own soft skills. The DVD is the third one about customer service by customer service expert Steve Coscia.
We are wired to seek comfort; as a result, much of our life is focused around familiar patterns and habits. Yet while we go to great lengths to avoid being uncomfortable, that avoidance strategy is a killer when it comes to making the changes needed for business growth and success.
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