How many contractors are truly looking three to five years down the road to investigate what their company will look like and, more importantly, what their competitors will look like? Odds are the government will be moving the goal posts on you.
As building professionals, which dose of climate change science do you believe in? Is our world on a fast-track toward damnation, or is the “science” behind man-made climate change a large dose of hysteria?
The following remarks were made regarding the “Denying the Science of Climate Change is Irresponsible” commentary by Herb Woerpel, published May 18 in The NEWS.
Most often, people just want someone to listen to them and acknowledge their concerns. If you can do that, you can turn a dissatisfied customer into a customer for life.
A well-rested employee makes better decisions, connects more with customers, and is generally more enjoyable to be around. If that is true for your employees, it’s probably the case for you, too.
In today’s world of fast-paced lifestyles and homes where both partners are working, today’s customer expect a different type of service company. Make sure you are willing to meet those needs.
Two articles I recently read brought me to a similar recognition, but most aptly stated by Joseph Schumpeter,The Economist, March 14, 2015 — “People still greet each other by handing out little rectangles made from dead trees rather than tapping their phones together.