Contractors are constantly looking for ways to build stronger relationships with their technicians as well as train and educate their staffs. The ride-along accomplishes each of these things.

While the volatile steel market had been trending downward the last few years, U.S. prices have more than tripled since March.

Every contractor wants a solid staff that makes them proud and profitable. In an industry with a shortage of technicians and a high turnover rate, it’s critical to hold onto quality HVAC employees for the long haul. So, how do you ensure they won’t stray to the competitor down the road? Positive reinforcement.

Great customer service will keep your customers coming back for more. 

Readers answer the question: Do you think the on-demand home services websites help or hurt HVAC contracting businesses?

For good reason, HVAC contractors train their salespeople to be very observant when entering a potential customer’s home. They are instructed to look for signs of kids, pets, etc. This can lead to a conversation about IAQ or zoning as the salesperson attempts to solve problems for all residents.

A skilled trades apprenticeship, specifically within HVAC, prepares up-and-coming technicians for a fulfilling career in a trade that doesn’t get the attention or publicity it so rightly deserves, as nearly everyone who goes through apprenticeship comes out a winner.

The existing 10 percent commercial and 30 percent residential geothermal tax credits are due to expire at the end of the year.

Perhaps nothing short of the looming technician shortage has helped bring the industry closer and encourage collaboration more than fighting the governmental overregulation that is impacting HVACR businesses nationwide, from the manufacturer all the way down to the installer.

Readers answer the question: Whom do you plan to vote for as the next President of the United States?