Josh Crouch and Tersh Blissett, who have HVAC backgrounds, say AI can be employed in an answering service or a chatbot, for outbound dialing, as a technician’s assistant, or to respond to customers’ online reviews.

At the AHR Expo, manufacturers talked about what’s fueling their design of smart products and ensuring they are simpler, more integrated, and save energy and time.

Contractors have to ensure their service agreements actually service customers, and have meaningful conversations with them to solve their problems.

Decarbonization and electrification, the refrigerant transition, and incentives were big topics among geothermal companies at the AHR Expo. Consumer education and ease of product serviceability were also discussed.

AI can make work easier, more efficient for boots-on-the-ground HVAC professionals.

Research suggests that moving to -15°C (5°F) for frozen foods could make a significant environmental impact with no compromise on food safety or quality.

TJ Wheeler, senior vice president of sales and marketing at Friedrich, says the ramifications of installing A2L linesets will change “so many architectural dynamics of the way that buildings are built.”

At the AHR Expo, manufacturers talked about their plans for switching to low-GWP refrigerants for commercial refrigeration equipment and displayed some of their solutions.

NASRC to offer free training event for refrigeration technicians in Pittsburgh who want to learn more about natural refrigerants, such as CO₂ and propane.

In response to the AIM Act, Hensley Beverage chose to install new refrigeration equipment that uses the A2L refrigerant, R-454C.