Hiring with hidden costs? Beyond just salary and benefits, hidden expenses like recruiting, training, and lost productivity can significantly impact an HVAC contractor’s bottom line—making retention more valuable than they may realize.

In the midst of a historic energy transition, the HVAC is facing a workforce shortage, and it needs to get creative to find solutions.

Just like the online retail giant solved its verification problems with snapshots of delivered packages, the HVAC industry must prove its product — comfort — is being delivered to the customer.