Well known in the services industry for his tenacious, self-disciplined, and self-motivated selling and training style, Michael O’Grady is an accomplished HVAC sales manager, coach, author and publisher. He conducts regular seminars and webinars and is founder of the online sales training resource, www.sales-psychology.com.
If you are a sales or business professional, goal setting has hopefully already become a part of your life. I’ve personally always felt a bit uncomfortable with the goal setting process. I think what bothers me most is the way most goal-setting programs are taught.