When dealing with a service call, it is a good idea to provide helpful cooling season tips to the homeowner. After all, you should have their undivided attention at this point in time.

As the owner of a contracting company, do you lead like Larry Brown? Do you see employees in your company showing the same dedication, hustle, and teamwork as displayed by the Detroit Pistons, the 2004 National Basketball Association (NBA) champions?

Sharon Roberts, author of Selling to Women & Couples, addresses the issue of how people can more effectively sell to women. As she well knows, well-meaning salesmen are driving sales away, often without even knowing why.

At its annual meeting, GAMA - the association of appliance and equipment manufacturers - announced that it would open an office in Beijing this summer. This should come as no surprise. After all, to many U.S. industries, China is the "new frontier."

Prior to National Indoor Comfort Week (April 18-24), we asked News readers to provide us with "The Top 10 Reasons Why The World Would Be In Trouble Without HVACR Professionals." We received some very revealing - and some very humble - answers.

Rudy Giuliani, the former mayor of New York, passed along what he believes are are the five necessary ingredients of a leader at the 2004 Mechanical Contractors Association of America (MCAA) Convention.

The Mechanical Contractors Association of America (MCAA) commissioned a study to determine which forces were likely to have an impact on the mechanical contracting industry over the next 15 years. At the recent 2004 MCAA Convention, the report was presented.

Maybe the organizers of the annual Mechanical Contractors Association of America (MCAA) Convention do have it right. Instead of all work and no play at its yearly gathering, organizers set aside plenty of time for fun and entertainment.

If ABC ever wanted to revive the comedy TV series "Home Improvement," Vince DiFilippo could easily step in and replace actor Tim Allen. DiFilippo's love for tools rivals that of Tim "The Tool Man" Taylor.

Paul Stalknecht had every reason to have a spring in his step as he approached the stage to make his opening general session speech at the 2004 Air Conditioning Contractors of America (ACCA) Conference. He was about to address the largest conference turnout ever - 1,454 attendees, to be exact.