Kyle Gargaro, Articles

Attention to Detail is Key to Customer Service

Make sure the memory customers have of you is a good one

Kyle Gargaro

September 23, 2019

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Problems arise when you insert yourself into the situation and perform the task without knowing the protocol.

2019 Top 40 Under 40 HVACR Professionals

The NEWS’ Top 40 Under 40 List

Kyle Gargaro

August 26, 2019

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While hundreds could certainly have been highlighted, we were tasked with choosing the top 40. Check out the list to see who made this year’s list and get to know the individuals who are already leading the trade into the future.

Solutions for the HVAC Workforce Problem

Industry leaders recommend paths for contractors

Kyle Gargaro

August 26, 2019

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Getting new blood into the HVAC workforce is a top priority for the industry. The NEWS asked a few industry leaders to address the topic.

The NEWS Is Changing

The same content, delivered in the best way possible

Kyle Gargaro

July 29, 2019

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Changing The NEWS’ to a biweekly publishing schedule is a way to better align the magazine with the way readers now consume content.

AHRI Vice President Discusses Impact of US Tariffs on HVAC

Talks about effect on pricing, cost, and profit

Kyle Gargaro

July 1, 2019

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The NEWS spoke with Jim Walters, who is the vice president of International Affairs for AHRI, about the effect of tariffs on the HVAC industry.

Take Time to Check Your Google My Business Listing

Managing the photos, reviews, and questions sections will help your contracting business

Kyle Gargaro

June 24, 2019

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If HVAC contractors are not taking advantage of Google My Business, they should start now.

Make Sure Your HVAC Customers Know the Services You Provide

Tell customers about the comprehensive solutions you offer

Kyle Gargaro

June 10, 2019

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As HVAC contractors, you offer homeowners many products and services. Make sure they know exactly what you offer, so they can start buying.

How to Have Exceptional HVAC Customer Service

Little things make a big difference when working with customers

Kyle Gargaro

May 20, 2019

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Simple things, like the difference between saying “my pleasure” versus “no problem,” will stand out to your customers.

Don’t Miss This Opportunity to Grow Your HVAC Business

Kyle Gargaro

April 29, 2019

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HVAC contractors: It is time to get involved in the smart home market. If you don’t, I fear you will be looking back in three to five years, kicking yourself for passing on a golden opportunity.

It's Time to Recognize the Young Guns of the HVAC Industry

The Top 40 Under 40is back for another year

Kyle Gargaro

April 15, 2019

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Do you know someone under 40 who is doing great work in the industry? Nominate them. It doesn’t matter whether that person is a contractor, technician, teacher, distributor, employed by a manufacturer, etc.