I am sure that all contractors have dealt with their fair share of problem customers. You know, the ones where your work is never good enough despite the fact you have delivered top quality product and service.
I will be the first to tell you that I am no marketing guru. However, I realize ABC Heating and Cooling will get you to the top of the air conditioning listings in the Yellow Pages. I also know Bob Smith Heating and Cooling will impress your mother by getting your name on the side of a truck.
Granted this is not HVAC related, but we have four other blogs on this homepage that exclusively deal with the HVAC industry. We will put this video in the “general interest” category.
Diversify. Don’t put all your eggs in one basket. Adapt quickly to the market change. If contractors have heard this once, they have heard it a hundred times. Still, it doesn’t necessarily make it easy. Sometimes diversifying your company can be as difficult as finding a vegetable in Rosie O’Donnell’s refrigerator.
In conjunction with the HVAC Comfortech show, Honeywell hosted a Residential Products Forward Thinking Conference recently at the America’s Center in St. Louis. Conference attendees were able to preview over a dozen new Honeywell products, including two new product innovations - TrueZone panels and TrueSteam humidification systems.
Who needs carbon monoxide alarms? I guess contractors should be selling their customers cats instead. Jeanie Probst (does her dad host Survivor?) and Chris Ward were tipped off that their furnace was pumping out poisonous gas by their cat.
How comfortable do you feel with your technicians driving around in your company vehicles? Make sure you do a check on their driving record before hiring. The following are actual statements found on insurance forms where car drivers attempted to summarize the details of an accident in a few words:
While we have been getting a few comments posted about these blogs, we want more. And if history is any indication, nothing elicits comments like ladder photos. So with that in mind, I give you these three pics.
Hey contractors, better hope your technicians are not dancing to background music while fixing a unit. There might be an accident that will end up costing your business.