Matt Bishop

Don’t Be Concerned with Penny-Pinching Customers

Quality, Reliable Service the Best Way to Squash Competitor Rumors

September 2, 2013

A good HVAC contractor knows quality is much more important than quantity in the long run. And hopefully, so do your customers.

Klein Tools contest for oldest pair of pliers

Passion for Pliers: Collector Nets $5,000 in Klein Contest

California Attorney Submits Winning 1904 Pliers in Historic Contest

Matt Bishop

September 2, 2013

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When tool collector Dan Schmidt heard about a Klein Tools-sponsored contest rewarding the oldest pair of Klein pliers, he felt compelled to find the potential winning pair. Much to his surprise, a pair of pliers manufactured in 1904 that he purchased for $3 in March emerged as the eldest tool.

Sometimes, It's What's Inside that Counts

Matt Bishop

August 19, 2013

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You should never judge a book by its cover -- just ask Mick Foley.

Don't Underestimate the Power of a Mentor

Matt Bishop

July 15, 2013

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Having a positive influence in your career is one of the most important things you can have. It also helps form long-lasting friendships.

You Learn Something New Everyday

Matt Bishop

June 10, 2013

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For those who have been in the industry longer than I have (pretty much everyone) and for those who have been in it longer than most (I'm looking at those of you with 30-plus years of experience), we sometimes need a reminder that there's still learning left to be done.

Palmer Helps Benchmark Improve Cash Flow

Field Service Management Solution Operates Via Internet or Smartphones

Matt Bishop

June 10, 2013

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With years of experience working with small businesses and technology, Brent Clark Palmer has always looked for the best solution for whatever company he’s worked for. Joining up with Benchmark Air Conditioning Inc., Bakersfield, Calif., Palmer has helped the business grow in his time there.

A Contractor's Dream: My Air Conditioner is Breaking and I'm Not Doing Anything About It

Who Needs Maintenance?

Matt Bishop

May 6, 2013

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I have a sneaking suspicion my a/c is not going to make it this summer. So I'm preparing for the worst, putting pennies away now for the inevitable breakdown. And what do I do? Call a contractor to come out and take a look at my suspicion? Nope! I'm going to be an idiot and wait until it goes down.