Setting a price structure is typically one of a business owner’s greatest challenges. If a company’s commodity is priced too high, potential customers are likely to look elsewhere. And, if its costs are too low, the business may fail to generate enough revenue to pay it’s workers or management.

With nothing more than his plumbing license and a promise to his wife that things would be better, Alan O’Neill packed up his family, left Ireland, landed in Texas, and eventually started Abacus Plumbing & Air Conditioning in Houston.

Everything is bigger in Texas — at least that’s how the idiom goes. It holds true for Samsung HVAC, which held its annual sales meeting at The Gaylord Texan in Grapevine, Texas. The event drew more than 500 attendees — drastically more than attended last year’s event.

Currently, 9.4 million women-owned businesses are operating in the U.S. in 2015 — employing more than 7.9 million people and generating nearly $1.5 trillion in revenue.

HVAC contractors, especially those in the residential installation and service market, really have to pay special attention to how their technicians interact with customers. One bad experience could terminate a potential long-term customer-contractor relationship.

A total of 4,679 workers were killed on the job in 2014 — that’s an average of 13 deaths every day — according to the U.S. Department of Labor Occupational Safety & Health Administration (OSHA). 

Life is full of surprises and not all are happy. Injuries, car accidents, theft, and even natural disasters happen and can destroy office space and property. That’s why insurance is an absolute necessity for HVAC contractors.