National Comfort Institute (NCI) is a High-Performance HVAC contractor training, certification, and membership organization. NCI offers a full spectrum of advanced technical, business, and sales training.
Just like the online retail giant solved its verification problems with snapshots of delivered packages, the HVAC industry must prove its product — comfort — is being delivered to the customer.
Despite running into the same root cause over and over again, the industry still hasn’t learned that HVAC equipment and an HVAC system are two very different things.
Due to a lack of training, time constraints, and numerous other reasons, many HVAC contracting companies are not performing combustion testing, potentially compromising customers’ safety.
For many contractors, a maintenance agreement allows them regular access to homeowners’ residences, granting them a greater ability to foster relationships with their customers.
Attendees to the national training organization's 20th annual High-Performance HVAC Summit, held April 17-20 in Branson, Missouri, met in intimate groups and openly discussed ways to optimize their contracting efforts.
Many homeowners are replacing their gas furnaces with heat pumps, so contractors should educate them about the energy efficiency, payback, and comfort that they can anticipate with their new equipment.