Items Tagged with 'Gold Medal Service'

If you want your employees to step up and deliver the best service to customers, it’s time to make sure you and your employees are on the same team — that everyone is aligned and pulling in the same direction.

It’s time to change how you do business. Stop making it about the sale, and stop trying to sell to your customers. Instead, take a totally different approach and start working on serving your customers. 

Gold Medal’s commitment to training and employee health and satisfaction, as well as its commitment to its customers, has earned it the 2015 Best Contractor to Work For Award for the East region.

Making sure the right employees are in place, hiring based on quality rather than need, adding value for employees by implementing merit-based programs and systems that reward them for doing great work, delegating, and clearly communicating company goals are essential parts of a successful culture. 

Mike Agugliaro and Rob Zadotti realized something had to change. Their company was scuffling, and they were working around 80 hours per week. They’d finally had enough.