This is the third year that ClimateSmith has earned the Super Service Award for its consistently high level of customer service.

The connectivity of the Internet has made owning a small business easier while presenting a new and challenging set of problems. Keeping your online information up-to-date, maximizing your local search engine optimization (SEO) potential, and managing reviews are all basics of owning a business.

No matter how hard you try, some people just can’t be satisfied. What if you could go back in time and hear from other businesses in your town about this specific consumer? With that information at hand, you might say thanks, but no thanks, when that customer rings your phone. 

Developed in response to direct feedback from service providers, LeadFeed builds upon the benefits that Angie’s List advertisers already realize from members.

The Internet’s become an easily accessible and influential forum for current or prospective customers to share their opinions of your company’s service. And, a negative review — whether it’s warranted or not — can crush your company’s credibility in just a few sentences.

Angie’s List announced the winners of its 2014 Super Service Award. The honor recognizes ARS/Rescue Rooter Network members who provided an exemplary year of service to the local services marketplace and consumer review site in 2014.