The National Comfort Institute (NCI) Summit took place in Savannah, Georgia. Posted: May 25, 2016.
Rob Basnett, president and owner of Basnett Plumbing, Heating, & Air Conditioning in Littleton, Massachusetts, leads a workshop during NCI’s annual Summit conference about engaging employees when implementing home performance. Basnett discussed how he used NCI’s Performance Action Team concept to redesign his company’s maintenance agreements.
Rob Falke, president of NCI, highlights the Top 10 performance based sales obstacles and how to overcome them during a workshop at NCI’s annual Summit conference in Savannah, Georgia.
Attendees learn how to close a sale and overcome obstacles raised by customers during a workshop at NCI’s annual Summit conference in Savannah, Georgia.
Don Steward, president, W.B. Steward & Son, Woodbury Heights, New Jersey, discusses his lead generation idea during the Idea Meeting at NCI’s annual Summit conference. This year’s meeting had record attendance and gave contractors a chance to share best practices with their peers. Participants also had the opportunity to win cash prizes for their ideas.
NCI’s Idea Meeting broke record attendance during the annual Summit conference in Savannah, Georgia. Contractors were charged $20 to attend, which was then used to reward presenters of the best ideas.
Charlie Dieringer, owner, Air Force 1 Heating & Air Conditioning, Canyon Lake, California, leads a workshop on how to sell complete system renovations using NCI’s Comfort Analysis during the annual Summit conference.
Pictured left to right: Rob Basnett, president and owner of Basnett Plumbing, Heating, & Air Conditioning in Littleton, Massachusetts; Mike Hartman, owner and president of Thomas E. Clark Inc. in Silver Spring, Maryland; and Mark Pippin, owner of Pippin Brothers Inc. in Lawton, Oklahoma, answer questions during a contractor panel at NCI’s Summit conference.
John Ellis, owner, So Cal Air Dynamics, Northridge, California (left), and Tom Johnson, general manager and president, TM Johnson Bros., Cambridge, Minnesota, participate in the contractor panel at NCI’s Summit conference.
Rob Basnett, president and owner of Basnett Plumbing, Heating, & Air Conditioning in Littleton, Massachusetts, answers questions from attendees during a contractor panel at NCI’s Summit conference.