Carrier Releases Infinity Touch Control Skill for Amazon Alexa

Improving the customer experience

INDIANAPOLIS — Amazon Alexa has a new skill — it’s now compatible with Carrier’s Infinity^® Touch™ control. The enhancement is part of Carrier’s on-going effort to improve the customer experience in the rapidly expanding smart home category.

Once the skill is enabled, Carrier customers with Infinity systems can verbally manage their Infinity Touch control via Alexa-enabled devices such as Amazon Echo, Echo Dot, Amazon Tap, and more. This is available to homeowners with Wi-Fi versions of the Infinity Touch control, connected to the internet through a home Wi-Fi network and registered on www.MyInfinityTouch.com.

“This interface marks another important step for Carrier in providing customers robust tools and systems to better manage their comfort and energy consumption,” said Matthew Pine, vice president, Carrier, Residential. “We’re focused on creating seamless connections between the smart home systems homeowners are adopting and the home comfort system they rely on today.”

The ability to interact with Amazon Alexa is due to the Carrier Infinity Open API and the Amazon API, which facilitate communication between the two systems. With a set of rules, protocols, and tools, Carrier’s API creates a secure bridge to allow cloud-to-cloud interface of home automation systems to an internet-connected Infinity system. The Infinity Open API allows approved third party, smart home integrators to connect to the Infinity Touch online database, enabling homeowners to remotely control Infinity systems from their home automation systems.

“The smart home environment is undergoing a major shift as brands like Amazon change the way homeowners think about being connected to their home and its major appliances,” Pine said. “We are confident our Infinity system customers will find this collaboration a welcome next step in matching world-class home climate control with voice-controlled smart home technology. This will provide greater control and convenience.”

For more information, visit www.carrier.com.

Publication date: 7/25/2017

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