AI, especially its use in information gathering, needs to be harnessed by HVAC contractors if they want to be noticed when customers are searching for services online.
Josh Crouch and Tersh Blissett, who have HVAC backgrounds, say AI can be employed in an answering service or a chatbot, for outbound dialing, as a technician’s assistant, or to respond to customers’ online reviews.
Workiz Genius adapts and learns, becoming a personalized smart assistant for users, providing suggestions and insights and allowing users to focus on what they do best.
The agreement provides both Lennox and ServiceTitan with mutual customer access to a range of functions that help drive efficiency and enhance the customer experience.
The collaboration connects Daikin HVAC technicians with XOi’s advanced AI- and data-driven solution, generating an information and data ecosystem and delivering insights that empower intelligent business decisions, a press release from Daikin said.
Software company Bluon is betting that artificial intelligence, or AI, can help solve the labor shortage — and pass along decades of knowledge from retiring HVAC techs to the next generation.