In recent years, the EEOC has focused intensely on employers’ leave policies, alleging that many companies’ leave policies violate the ADA, and has filed numerous lawsuits over the past several years. In a press release following a large settlement with Verizon Wireless for $20 million, the EEOC stated, “an inflexible leave policy may deny workers with disabilities a reasonable accommodation to which they’re entitled by law — with devastating effects.”
Heating, Air-conditioning & Refrigeration Distributors International (HARDI) relaunched its networking app as HARDI Hub. The new HARDI Hub app underwent a soft launch at HARDI’s Supply Chain Excellence Conference in Tempe, Arizona.
How many times per day does your company place customers on hold? If you have no idea, it might be more than you think. If you want to find out, head over to the customer service area when the phones are busy with a notepad and a pen. Over a half hour time period, make a tick mark every time you hear the word hold. That should give you a pretty good idea.
The recent HARDI Focus Conference, Supply Chain Excellence in Phoenix is over, and speakers peppered attendees with sage advice on how to improve their logistics and supply chain operations.
Aire Serv Nation welcomed 175 members from the U.S. and Canada to the Hilton Nashville Downtown in February to celebrate a homecoming event that not only marked the franchise’s 25th anniversary, but also served as a springboard for the new Neighborly™ umbrella brand program for all Dwyer Group brands.