Across the nation, many contractors have prepared for the new year with plans of growth, improvement, and a bevy of changes to increase their businesses. Although they may be prepared, unknown factors exist, and contractors have questions as to what the year might hold.
Each service vehicle is a technician's roaming office. It can be a source of added expense and risk, or it can be managed with resourse like GPS and data-based solutions for the safest and most profitable use. Here's a bird's-eye view of what one fleet management software company sees in its customers.
According to Michael Riegel, director of A/E/C Business Strategies in New York, communication of what is truly meant by a no must be done clearly and positioned correctly.
Potential customers have many choices in today’s crowded marketplaces. As home service companies struggle to differentiate themselves from their competitors, they can’t neglect the growing consumer desire for convenience above all else.
All jokes aside, there’s a saying that I have on repeat as a business coach. “The answer to your problem is somewhere close by, you just need to know where to look.”
The idea that there is an ideal HVACR customer waiting to be discovered may seem absurd, but according to Justin Jacobs, marketing coach for Hudson Ink, finding the right customers for contractors depends on the bait that is used.
On the residential side, contractors are concerned about keeping IoT-enabled thermostats safe from hackers, and on the commercial side, they want to ensure that building automation systems are as impenetrable as possible.
For decades, many company business models have remained the same. Run service calls one after the other, and fix or replace the equipment. This often results in companies barely surviving and a bleak outlook on the future.