Updating Your Customers Respects Their Time A little customer service can go a long way Lucas McAlpin January 23, 2021 No Comments What it would mean to your customers if gave them several simple updates on the day they’re expecting service?Read More
Getting Technicians to Buy Into New HVAC Technology Make sure that technology touches a felt need for your employees Gordon White November 12, 2020 No Comments When a technician is deciding if they will use a new technology, they ask an important question: “What’s in it for me?”Read More
Tech of the Month — August 2020: Adam Osgood Ted Craig September 9, 2020 No Comments Osgood currently works as lead installer for HVAC contractor Air Control Home Services. He started out working as a pool installer.Read More
Tech of the Month — July 2020: Jonathan Carlson August 3, 2020 No Comments When Jonathan Carlson graduated from high school, he knew wanted to pick a career where he could be of service to others.Read More
Tech of the Month — June 2020: Sergio Quijada July 1, 2020 No Comments Michael Ritter, president of Great Lakes Heating, Air Conditioning & Electrical Inc., describes Sergio Quijada as role model for other technicians.Read More
HVAC Technician Helps Family Escape Burning House Service call turns into rescue mission Ted Craig June 23, 2020 No Comments Jim Washer headed to a service call expecting a routine run. The day ended with people calling him a hero.Read More
Tech of the Month — May 2020: Sidney McGilton Ted Craig May 8, 2020 No Comments McGilton was drawn to the HVAC business by a lifelong interest in, as he put it, “fixing things.”Read More
Tech of the Month — April 2020: Orval Stier April 9, 2020 No Comments Stier joined Baxter Comfort Solution in Baxter, Iowa, in August 2018.Read More
Tech of the Month — February 2020: Robert Maderick February 10, 2020 No Comments After going to trade school five days a week for nine months, Maderick graduated and found work as a duct cleaner.Read More
Tech of the Month — December 2019: Shawn Davis December 16, 2019 No Comments He stays updated on all current technology and new products in the industry. He is willing to help and share his knowledge with new techs coming into this field.Read More