Each service vehicle is a technician's roaming office. It can be a source of added expense and risk, or it can be managed with resourse like GPS and data-based solutions for the safest and most profitable use. Here's a bird's-eye view of what one fleet management software company sees in its customers.
Using a GPS system is gaining momentum in the HVAC industry. Contractors are finding it a reliable way to keep track of their vehicles, monitor their employees driving safety, and save time and money.
SCOTTSDALE, Arizona – GPS Insight was acknowledged for their customer service from The 2018 American Business Awards. GPS Insight won the Bronze Stevie Award for Customer Service Department of the Year in the software category.
According to a survey of over 200 contractors, the top three fleet concerns for service businesses are labor costs, fuel costs, and vehicle maintenance.
Each of these business challenges provides their own unique issues to service businesses with fleets of any size. The common thread between these challenges is a lack of accountability with the drivers. If there’s no system of monitoring behavior and keeping track of certain information, then how do you know what is causing each of these types of pain points?