The changes support RectorSeal’s vision of a single customer experience with a unified factory-direct and manufacturer representative support function, the company said.
“We have sales declines during two of the first three months of cooling season versus the boom times of 2022,” said Brian Loftus, macroeconomic and residential market analyst at HARDI.
Together, Bruce Supply Corp, The Kennedy Companies, and S.G. Torrice generate annualized revenues of approximately $450 million. All three acquisitions closed in the fourth quarter of the Ferguson fiscal year that ended July 31.
You can have salespeople who are the absolute best in converting leads to orders, but if the orders are not processed, filled, delivered, and billed in the right manner, your chance of receiving repeat sales will vanish.
Douglas O’Brien spent some 48 years in the HVAC industry, beginning in 1956. He was the longtime president of McPherson Furnace and Equipment Co. and an active member of the Northamerican Heating, Refrigeration & Airconditioning Wholesalers Association.