We rarely buy anything without getting a receipt, except in HVAC. Your customers need to know there is a way for them to receive proof that what they paid for is what you delivered.
I don't know how to describe a great leader, but I certainly know one when I see one. Let me offer several things to look for in a great leader as well as how to spot someone who is not.
Last week, Maxitrol celebrated its 75th anniversary with a proclamation from the mayor, marking the milestone and its contributions to the HVAC industry at large.
The pandemic led some contractors to offer alternatives to in-person home visits, such as virtual sales calls or online quotes, which they have found to be very successful.
For years, the experts have been telling HVAC contractors it is not all about the money when keeping or recruiting good technicians. And they were correct.